DNS Network Solutions
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IT Audits

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RMM Audit

Get the Most Out of Your RMM Platform

RMM Audit Checklist

For SaaS RMM
RMM Security & Configuration - MFA enforcement for admin users
- Review admin accounts
- Review license usage
Monitors & Templates Check if required alert monitors/templates are applied on devices for effective proactive monitoring
Reboot Policy Review of reboot policy to make sure devices are being restarted to complete patch installations
Patch Management Review patch management policies to ensure devices are patched adhering to best practices and with a high patch compliance ratio
External Integrations Assess feasibility of integrating RMM with external applications like PSA, AV, Backup, etc.
Report Manager Review configurations of periodic reports that are sent by the MSP to their clients as a part of managed services contracts including patch compliance ratio, hardware/software inventory, license usage, etc.
For On-Prem RMM
Server OS & Software Updates Check if the Server OS & RMM software are up-to-date. Also, make sure the Server OS is patched.
Server Health Make sure the server health up to the mark with regards to hardware resource utilisation.
Regular Backups Ensure that periodic backups of server and RMM configurations are taken and stored securely.
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Firewall Audit

Stronger Network Security Starts with Smarter Audits

Firewall Audit Checklist

Thorough risk analysis categorizing your firewalls’ risk into High, Medium, and Low

Review current firewall configurations and policies

We handcraft rules according to industry best practices to help you strengthen the security and eventually comply to the compliances required.

Map firewall configurations to compliance standards like PCI, FISMA, HIPAA, ISO 27001, NIST CSF, GDPR, APA, and other industry/region specific regulations.

Utilizing automated tools like pingscan, Nmap, and Kali for auditing without impacting firewall performance.

Manual security checks/included